knowledge articles

In my most recent roles, I wrote numerous knowledge/help center articles for users for an AI platform used by radiologists to create reports based on their exam dictations, as well as for an advanced data analytics platform used by investors. I created knowledgebases and content management systems, including Dynamics365, Liferay DXP, and Zendesk, to store these articles and provide self-service options to clients/users.

 

*Some screenshots have been removed from articles for proprietary